Service Desk


If you are looking for a Service Desk that can provide 360 support for all your I.T services. 


Companies that want use the latest service desk processes and tools to help improve productivity of it users and support experience. 

Our solution:

We provide fully managed service desk solutions that can support your business I.T and telephony services. 


Customer focused optimised processes and procedure design.

Digital technology solutions working with industry leaders to bring the best fit technology solutions for your service desk requirements.

And enables:

No upfront charge, one-stop-shopping, evergreen refresh


We understand service desk delivery, and we want the user community to have the best possible support. 

We are different from many other providers our goal is to reduce the number of cases reaching the service desk by introducing technology to assist users solving issues remotely.

Thanks to:

At NWT we are service provider and technology agnostic.


Our company foundation is based on a collective 50+ years of solution design and service delivery experience.